الاثنين، 10 ديسمبر 2012

chapter 3: Information Systems: Ethics, Privacy and Information Security



Information Systems: Ethics, Privacy and Information Security
 
Ethical Issues
Ethics: a branch of philosophy that deals with what is considered to be right  and wrong.
A Code of Ethics : is a collection of principles that are intended to guide decision making by members of an organization.
Fundamental Tenets of Ethics
Responsibility means that you accept the consequences of your decisions and actions.
Accountability means a determination of who is responsible for actions that were taken.
Liability is a legal concept meaning that individuals have the right to recover the damages done to them by other individuals, organizations, or systems.
The Four Categories of Ethical Issues
Privacy Issues involve collecting, storing and disseminating information about individuals.
Accuracy Issues involve the authenticity, fidelity and accuracy of information that is collected and processed.
Property Issues involve the ownership and value of information.
Accessibility Issues revolve around who should have access to information and whether they should have to pay for this access.
Privacy is the right to be left alone and to be free of unreasonable personal intrusions.
Court decisions have followed two rules:
 The right of privacy is not absolute.       
        Your privacy must be balanced against the needs of society.
The public’s right to know is superior to the individual’s right of privacy.
Threats to Privacy
Data aggregators, digital dossiers, and profiling
Electronic Surveillance
Personal Information in Databases
Information on Internet Bulletin Boards, Newsgroups, and Social Networking Sites
Personal Information in Databases
Personal Information in Databases is an information about individuals is being kept in many databases: banks, government and etc. The most visible locations are credit-reporting agencies.
Banks
Utility companies
Government agencies
Credit reporting agencies
Information on Internet Bulletin Boards, Newsgroups, and Social Networking Sites
Social Networking Sites often include electronic discussions such as chat rooms. These sites appear on the Internet, within corporate intranets, and on blogs.
A blog (Weblog) is an informal, personal journal that is frequently updated and intended for general public reading.
The logos represent popular social networking sites. 
Protecting Privacy
Privacy Codes and Policies: An organization’s guidelines with respect to protecting the privacy of customers, clients, and employees.
Opt-out model of informed consent permits the company to collect personal information until the customer specifically requests that the data not be collected.
Opt-in model of informed consent means that organizations are prohibited from collecting any personal information unless the customer specifically authorizes it.  International Aspects of Privacy: Privacy issues that international organizations and governments face when information spans countries and jurisdictions.
Threats to Information Security
 
Factors Increasing the Threats to Information Security
interconnected, interdependent, wirelessly-networked business environment
Government legislation
Smaller, faster, cheaper computers and storage devices
Decreasing skills necessary to be a computer hacker
International organized crime turning to cybercrime
       Downstream liability
Increased employee use of unmanaged devices
Lack of management support
Key Information Security Terms
A threat to an information resource is any danger to which a system may be exposed.
The exposure of an information resources is the harm, loss or damage that can result if a threat compromises that resource.
A system’s vulnerability is the possibility that the system will suffer harm by a threat.
Risk is the likelihood that a threat will occur.
Information system controls are the procedures, devices, or software aimed at preventing a compromise to the system.
Categories of Threats to Information Systems
Unintentional acts
Natural disasters
Technical failures
Management failures
Deliberate acts
     Unintentional Acts
Human errors
Deviations in quality of service by service providers (e.g., utilities)
Environmental hazards (e.g., dirt, dust, humidity)
      Human Errors
      Tailgating
Shoulder surfing
Carelessness with laptops and portable computing devices
Opening questionable e-mails
Careless Internet surfing
      Poor password selection and use
Social engineering is an attack where the attacker uses social skills to trick a legitimate employee into providing confidential company information such as passwords
  Social engineering is a typically unintentional human error on the part of an employee, but it is the result of a deliberate action on the part of an attacker.
Deliberate Acts
Espionage or trespass
Information extortion
Theft of equipment or information
Compromises to intellectual property
Intellectual property: Property created by individuals or corporations which is protected under trade secret, patent, and copyright laws.
Trade secret: Intellectual work, such as a business plan, that is a company secret and is not based on public information.
Patent :Document that grants the holder exclusive rights on an invention or process for 20 years.
Copyright:Statutory grant that provides creators of intellectual property with ownership of the property for life of the creator plus 70 years.
Piracy:Copying a software program without making payment to the owner.
 Virus is a segment of computer code that performs malicious actions by attaching to      another computer program.
Worm is a segment of computer code that performs malicious actions and will spread by itself without requiring another computer program.
Logic bomb is a segment of computer code that is embedded inside an organization’s existing computer programs and is designed to activate and perform a destructive action at a certain time or date.
A virus is a segment of computer code that performs malicious actions by attaching to another computer program.
A Trojan horse is a software program that hides in other computer programs and reveal its designed behavior only when it is activated.  A typical behavior of a Trojan horse is to capture your sensitive information (e.g., passwords, account numbers, etc.) and send them to the creator of the Trojan horse.
Phishing attacks use deception to acquire sensitive personal information by masquerading as official-looking e-mails or instant messages.
 In a distributed denial-of-service attack, the attacker first takes over many computers.  These computers are called zombies or bots.  Together, these bots form a botnet.
The botnet demonstration shows how botnets are created and how they work.
Spyware collects personal information about users without their consent.  Two types of spyware are keystroke loggers (keyloggers) and screen scrapers.  Keystroke loggers record your keystrokes and your Web browsing history.  Screen scrapers record a continuous “movie” of what you do on a screen.
The spyware video provides a nice overview of spyware and how to avoid it.
Spamware is alien software that is designed to use your computer as a launchpad for spammers.  Spam is unsolicited e-mail.
 Cookies are small amounts of information that Web sites store on your computer.
 The cookie demo will show you how much information your computer sends when   you connect to a Web site.
A supervisory control and data acquisition (SCADA) system is a large-scale, distributed, measurement and control system. SCADA systems are the link between the electronic world and the physical world.
Protecting Information Resources
Risk Management
Risk: The probability that a threat will impact an information resource.
Risk management: To identify, control and minimize the impact of threats.
Risk analysis: To assess the value of each asset being protected, estimate the probability it might be compromised, and compare the probable costs of it being compromised with the cost of protecting it.
Risk mitigation is when the organization takes concrete actions against risk. It has two functions:
implement controls to prevent identified threats from occurring.
developing a means of recovery should the threat become a reality.
Risk Mitigation Strategies
Risk Acceptance: Accept the potential risk, continue operating with no controls, and absorb any damages that occur.
Risk limitation: Limit the risk by implementing controls that minimize the impact of threat.
Risk transference:Transfer the risk by using other means to compensate for the loss, such as purchasing insurance.
Controls
Physical controls. Physical protection of computer facilities and resources.
Access controls: Restriction of unauthorized user access to computer resources; use biometrics and passwords controls for user identification.
 Communications (network) controls: To protect the movement of data across networks and include  border security controls, authentication and authorization.
 Application controls protect specific applications.
Access Controls
Authentication : Major objective is proof of identity.
Something the User Is  : Also known as biometrics, these access controls examine a user's innate physical characteristics. 
 The biometrics video is an outstanding look at all types of biometrics. (28 minutes)
 The Raytheon Personal Identification Device combines biometrics and RFID.
Something the User Has :These access controls include regular ID cards, smart cards, and tokens.
Something the User Does :  These access controls include voice and signature recognition.
Something the User Knows  : These access controls include passwords and passphrases. A password is a private combination of characters that only the user should know. A passphrase is a series of characters that is longer than a password but can be memorized easily.
Authorization : Permission issued to individuals and groups to do certain activities with information resources, based on verified identity.
A privilege is a collection of related computer system operations that can be performed by users of the system.
Least privilege is a principle that users be granted the privilege for some activity only if there is a justifiable need to grant this authorization.
Communication or Network Controls
Firewalls. System that enforces access-control policy between two networks.
Anti-malware systems are software packages that attempt to identify and eliminate viruses, worms, and other malicious software.  The logos show three well-known anti-malware companies. 
Whitelisting is a process in which a company identifies the software that it will allow to run and does not try to recognize malware.
Blacklisting is a process in which a company allows all software to run unless it is on the blacklist.
Intrusion Detection Systems are designed to detect all types of malicious network traffic and computer usage that cannot be detected by a firewall.
Encryption is Process of converting an original message into a form that cannot be read by anyone except the intended receiver In a basic home firewall, the firewall is implemented as software on the home computer.
An organizational firewall has the following components:
     (1) external firewall facing the Internet
     (2) a demilitarized zone (DMZ) located between the two firewalls; the DMZ contains
           company servers that typically handle Web page requests and e-mail.
     (3) an internal firewall that faces the company network
How Digital Certificates Work?
A digital certificate is an electronic document attached to a file certifying that the file is from  the organization that it claims to be from and has not been modified from its original format.
Certificate authorities which are trusted intermediaries between two organizations, issue digital certificates.
A virtual private network is a private network that uses a public network (usually the Internet) to connect users.
Secure socket layer (SSL): now called transport layer security (TLS), is an encryption standard used for secure transactions such as credit card purchases and online banking.
Vulnerability management systems extend the security perimeter that exists for the organization’s managed devices, to unmanaged, remote devices.
Employee monitoring systems monitor employees’ computers, e-mail activities, and Internet surfing activities.
Virtual Private Network and Tunneling
Tunneling encrypts each data packet that is sent and places each encrypted packet  inside another packet.
Business Continuity Planning, Backup, and Recovery
Hot Site is a fully configured computer facility, with all services, communications links, and physical plant operations.
Warm Site provides many of the same services and options of the hot site, but it typically does not include the actual applications the company runs.
Cold Site provides only rudimentary services and facilities and so does not supply computer hardware or user workstations.
Information Systems Auditing
Information systems auditing: Independent or unbiased observers task to ensure that information systems work properly.
Audit. Examination of information systems, their inputs, outputs and processing.
Types of Auditors and Audits
Internal: Performed by corporate internal auditors.
External: Reviews internal audit as well as the inputs, processing and outputs of information systems.
IS Auditing Procedure
Auditing around the computer means verifying processing by checking for known outputs or specific inputs.
Auditing through the computer means inputs, outputs and processing are checked.
Auditing with the computer means using a combination of client data, auditor software, and client and auditor hardware.
 


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