Information system concepts and management
Business process: is a collection of related activities that produce a product or a services of value to the organization , its business partners and its customers
Business process management(BPM): is a management technique that include methods and tools to support the design, analysis, implementation, management and optimization of business processes
Business process management(BPM): is a management technique that include methods and tools to support the design, analysis, implementation, management and optimization of business processes
the difference between data, information and knowledge
Data is description of things, activities and events
information comes after data has been organized
knowledge includes data and information that has been organized and processed to convey understanding and exprience to apply to particular problem
IT architecture is high level plan of the information assets in the firm and its guide for operations and a blueprint for future directions
IT infrastructure consists of the physical facilities, IT services,IT components and IT personnel that support organization
basic components
IT components : hardware + software + network
IT service: database
information systems: collects,process and analyze information for specific purpose
computer based information system is an information system that uses computer technology to performits tasks
Globalization: is the integration and interdependence of economic, social, cultural and ecological facets of life enables by rapid advances in information technology
Three stages of Globalization
Globalization 1.0 lasted from 1492 to 1800
Globalization 2.0 lasted from 1800 to 2000
Globalization lasted from 2000 to the present
Business pressures
business environment is the combination of social, legal, economic, physical and political factors that affect business activities
Market pressures include
global economy and strong competition
the changing nature of the workforce
powerful customers
Technology pressures include
technological innovation and obsolescence
infomation overload
societal-political-legal pressures include social responsibility
Digital Divide refers to the wide gap between those who have access to information and communications technology and those who do not
IT offers career opportunities
Myth#1There are no computing jobs
Myth#2 There will be no IT jobs when I graduate
Myth#3 All IT related jobs are moving offshore
Myth#4 IT salaries are lower due to cheap overseas labor
Myth#1There are no computing jobs
Myth#2 There will be no IT jobs when I graduate
Myth#3 All IT related jobs are moving offshore
Myth#4 IT salaries are lower due to cheap overseas labor
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